Yes, you can bring someone who needs care to Center Parcs
If your Mum needs help washing and dressing, or your husband needs his tablets at set times, a Center Parcs break is still possible. Center Parcs does not provide that help, and it catches families out on the first morning.
Helping at Home is a Newark care provider, rated Good by the Care Quality Commission. Center Parcs Sherwood Forest sits at Rufford, near Ollerton, inside the area our carers cover. We can send a carer to your lodge for agreed visits each day, or arrange a live-in carer for the whole stay.
What Center Parcs does and does not provide
From the Center Parcs guest services directory:
Our First Aid Centres provide general first aid and emergency assistance only. As such it will be necessary for a guest to be able to administer or attend to their own medical need or have someone accompany them who can do so.
Source: Center Parcs, Medical and disability assistance.
The village has adapted lodges, step-free routes and a Mobility Service, but nobody to help with washing, dressing, the toilet or medicines. Without a carer, one person usually works through the week while everyone else swims.
What a carer covers during a stay
It is the same care we give in someone’s own home.
- Personal care. Washing, dressing and support with the toilet, at times that suit.
- Medication support. Prompting or giving prescribed medicines on time, recorded properly.
- Getting up and settling at night, often the hardest points of the day away from home.
- Moving around the lodge. Transfers, walking support and help with your equipment.
- Overnight support, where the need is there and the lodge allows it.
- Company, so the rest of the family can take the children swimming.
Carers do not take clinical decisions. We are not nurses. Anything medical goes to your GP, the district nursing team, or the First Aid Centre if urgent.
What it costs
There are three ways of doing this, depending on how much help is needed.
Visiting care is from £31 per hour, with a minimum visit of 30 minutes and a £2.50 travel charge per visit. Most families book a morning call and an evening call. Across a four-night break that tends to land between £250 and £500.
Daytime care is the practical middle option for most families. A carer is with you through the day and goes home at night, so you do not need to find them a bed. From £300 a day, depending on how many hours you want covered.
Live-in care is from £1,800 a week for one person, and from £2,250 a week for a couple. A carer stays for the whole break, including overnight, and needs a spare room and a proper bed.
Home care is exempt from VAT, and the assessment is free. If care is already funded through Direct Payments or NHS Continuing Healthcare, that funding may cover some of this. See our costs and funding pages.
How it works
Ring us with your dates as soon as you have booked the lodge.
Courtney Pike, our Registered Manager, or a member of the team carries out the assessment before you travel. We agree the visit times, the tasks and who is coming, and you meet the carer beforehand wherever we can.
Then you go on holiday, and someone else does the early starts.
If we cannot cover your dates, we will tell you straight away and point you towards another regulated provider covering the area.
