homecare.co.uk Top 20 Home Care Award 2026Top 20 Award 20267th of 1,203 in the East Midlands
Home care in Ollerton

Home Care in Ollerton

Reliable, consistent visiting care for older people across Ollerton, New Ollerton and Bilsthorpe.

Ollerton town centre
CQC Rated Good

Independently inspected and rated by the Care Quality Commission.

Top 20 Award 2026

Ranked 7th of 1,203 home care providers in the East Midlands on homecare.co.uk.

Rated 9.9 out of 10

Ranked 1st in Newark on homecare.co.uk, the UK's largest home care review site.

Local to Newark

Family-run from Newark-on-Trent, covering Nottinghamshire and Lincolnshire.

Home care in Ollerton means a carer coming to the house to help with washing, dressing, meals, medication and company. Helping at Home provides it across Ollerton, New Ollerton, Bilsthorpe and the surrounding Sherwood villages. The Care Quality Commission rates us Good.

Ollerton is a tight-knit place, so carer consistency is the first thing we talk about. We aim to give each client a core team of up to four carers. We are based 25 minutes east in Newark.

Home care across Ollerton and the Sherwood villages

We fit care around the routines that already work, and, with your Mum or Dad’s agreement, the family can see a clear record of every visit.

A coalfield town, and what that means for care now

Ollerton Colliery ran from the 1920s until 1994. Bilsthorpe Colliery ran from 1927 until 1997. The generation who worked those pits is now the one needing support at home.

Heavy physical work leaves a mark on backs, knees, hips and lungs. So families here usually ask for practical help with getting up, washing, dressing and moving safely around the house.

Daily life here was also built around the pit and the club. When those go, and a partner dies or stops driving, isolation can arrive quickly. Companionship visits matter a great deal here.

What families here ask us for

Medication support, hospital discharge support, complex care including PEG, catheter and stoma support, palliative care and continence care are on the home care services hub.

Health and GP context in Ollerton

Most families here are registered with Ollerton Primary Care Centre. For inpatient care, most people go to King’s Mill Hospital in Sutton-in-Ashfield, run by Sherwood Forest Hospitals.

Newark Hospital picks up some outpatient appointments. Its Urgent Treatment Centre is open 8am to 10.30pm, with the last patient admitted at 9.30pm. It has no A&E.

We fit visits around GP appointments and district nursing. If someone is coming home from King’s Mill, our hospital discharge care page explains how that works.

Which council does what in Ollerton

Adult social care runs through Nottinghamshire County Council, on 0300 500 80 80. It decides who is eligible and what they contribute. How the council route works covers the process.

Newark and Sherwood District Council handles adaptations to the home. Grab rails, ramps, door alterations and larger works. The occupational therapist assessment that triggers the work is still booked through the county council on the same number.

The district publishes target timescales. Minor adaptations are completed within 7 working days of the referral arriving. Major adaptations are targeted at 30 days, though some take longer. A Handy Person Adaptation Service covers smaller jobs for residents aged 60 and over, or living with a disability.

What home care costs in Ollerton

£31 an hour, £17 for a 30 minute visit, £2.50 travel per visit. Bank holidays and Christmas Day carry a premium rate.

Care is VAT exempt. Families here fund care privately, through a Direct Payment, or through NHS Continuing Healthcare where health needs qualify.

Ollerton, New Ollerton, Bilsthorpe and the Sherwood villages

We cover:

  • Ollerton and New Ollerton. Two different places sharing one name: the older village came first, and New Ollerton grew beside it in the 1920s to house the colliery workforce. Tell your carer which one you mean when you give directions.
  • Bilsthorpe, on the same round, with its own colliery history.
  • Edwinstowe, Boughton and the Sherwood villages where rota coverage allows.

The Ollerton roundabout is the pinch point for anyone driving in from Newark, so it is built into visit times. Sherwood Forest brings visitor traffic through Edwinstowe in summer, which we plan around.

Rufford, where Center Parcs Sherwood Forest sits, is on the same round. Visitors sometimes need help with washing, dressing or medication for the week. The Center Parcs care page sets out how it works.

Ollerton sits between Newark and Retford on our northern round. Southwell is south-east of here. If your village is not listed, ring and ask.

Areas we cover near Ollerton

  • New Ollerton
  • Bilsthorpe

Postcodes: NG22

Our Newark base, covering Ollerton

Frequently asked questions

Does Helping at Home cover Ollerton, New Ollerton and Bilsthorpe?

Yes, along with the surrounding Sherwood villages, from our office at 65 London Road in Newark. Call 01636 646915 to confirm your address.

Which hospital will my Dad come home from in Ollerton?

For inpatient care, usually King's Mill Hospital in Sutton-in-Ashfield, run by Sherwood Forest Hospitals. Call us before discharge day if you can.

Who arranges an assessment, and who fits a grab rail?

Nottinghamshire County Council arranges the care assessment and Direct Payments, on 0300 500 80 80. Newark and Sherwood District Council fits grab rails and other adaptations to the home.

How long do home adaptations take in Newark and Sherwood?

Newark and Sherwood District Council targets minor adaptations, such as grab rails, within 7 working days of referral. Major adaptations are targeted at 30 days.

How much does home care cost in Ollerton?

Visiting care starts at £31 per hour, or £17 for a 30 minute visit, with a flat £2.50 travel charge per visit. Premium rates apply on bank holidays and Christmas Day. Home care is exempt from VAT, so those are the prices you pay.

Is it the same carer each visit here?

We aim to give each client a core team of up to four carers, with introductions before care starts wherever possible. Cover comes from our directly employed team, never from agency staff.

Can carers help someone with mobility problems after a working life underground?

Yes. Help getting up, washing and moving safely around the house are the most requested visits in Ollerton and Bilsthorpe. If someone also has a PEG, catheter or stoma, our complex care team supports that too. What is needed is agreed at a free assessment.

Ready to talk about care?

Request a free care assessment and we'll come back to you within one working day. No automated calls, no hard sell — just a conversation, when it suits you.

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