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Costs and Funding

Council-funded home care: what families in Newark need to know

How Nottinghamshire and Lincolnshire councils assess, fund and arrange care at home, and what it means for your family.

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If your needs meet your council’s eligibility threshold, your local council can fund some or all of your home care. In Nottinghamshire and Lincolnshire that involves a free needs assessment, a separate financial assessment, and a personal care plan.

Two assessments, in this order

The two assessments are separate, and they happen in a fixed order.

1. The needs assessment. Every adult in England has a legal right to a free assessment of their care and support needs, whatever their income and savings. That right comes from the Care Act 2014. A social worker or assessor from your council looks at what you can manage day to day: washing, dressing, meals, medication, getting around the home and staying connected to people. The threshold is set nationally and based on the impact on your wellbeing.

2. The financial assessment. If the council agrees your needs are eligible, a financial assessment of your savings, income and assets follows. From that, the council works out how much you pay towards your care, which can be the full cost.

You can arrange care privately at any time, including while an assessment is in progress.

How the capital thresholds work

For 2026 to 2027, the Department of Health and Social Care has kept the capital limits at the levels set in 2010. This is the 16th year running that they have been frozen.

Capital positionWhat it usually means for home care
Above £23,250You pay the full cost of your care from your assets
Between £14,250 and £23,250You contribute a tariff from capital (£1 per week for every £250 between the two limits), plus an income-based contribution
Below £14,250You pay what you can afford from your income alone

For home care, the value of your home is not usually counted. It can count in some care home cases.

The local rate gap

Local authority direct payment rates in Nottinghamshire and Lincolnshire are typically £18 to £25 per hour. Helping at Home’s standard hourly rate is £31. Councils buy in bulk and negotiate lower rates. Providers working on council rates alone tend to run a different model on continuity, training pay and travel time.

If you want a provider whose rate sits above the council’s, you can top up the difference privately. We accept council-funded clients on this basis. We aim to give each client a core team of up to four carers, and families get updates through Birdie. The page on direct payments explains the mechanics.

Direct payment, or council-arranged?

If you’re eligible, the council can arrange care with a provider from its approved list, or pay your assessed amount to you as a direct payment so you choose the provider yourself. Our direct payments page compares the two, and Nottinghamshire County Council publishes guidance on direct payments.

If you’re in Newark, Bingham, Ollerton, Southwell or surrounding villages

Nottinghamshire County Council assesses and funds care for people living in Newark and Sherwood, Rushcliffe and Bassetlaw. To start, contact the Customer Services Centre or apply for an assessment online. Families regularly tell us the process takes longer than they expected, especially the financial assessment.

If you’re in Grantham, Long Bennington or Bottesford

Most of Grantham sits in South Kesteven, which is covered by Lincolnshire County Council. Bottesford is in Leicestershire, which has its own council (Leicestershire County Council) and its own rates. If your family member’s address sits across an authority boundary, the assessment is carried out by the council where they live, not where their family lives.

We work across all three councils and can tell you who to call first.

What happens if the council says you’re not eligible

You can still arrange care privately, with full choice over the provider, the carers and the visit pattern. Many of our clients are self-funders who didn’t meet the council’s threshold.

You can also reapply at any point if needs change. A hospital stay, a fall, or a change in your family member’s condition can all trigger a fresh look.

What happens next

To talk through council funding, call us on 01636 646915. If you already have a direct payment, our office team can show you how to use it to start care with us.

Frequently asked questions

Will Nottinghamshire County Council pay for my mum's home care?

Possibly. The council carries out a needs assessment to check whether your mum's needs meet the eligibility threshold set out in the Care Act 2014. If they do, a separate financial assessment of her savings and income works out how much, if anything, she contributes.

What is the savings limit for council-funded care in England?

For 2026 to 2027 the upper capital limit is £23,250 and the lower capital limit is £14,250. These thresholds have been frozen since 2010. Above £23,250 you pay the full cost of your care. Between the two limits you contribute a tariff from your capital, plus an amount from your income.

Can I top up the council's hourly rate?

For home care, yes. Local authority direct payment rates in Nottinghamshire and Lincolnshire are typically lower than Helping at Home's standard hourly rate. Families often top up the difference privately to choose the provider they want. Care home top-ups have stricter rules.

What is a direct payment?

A direct payment is money the council pays you so you can arrange your own care. You can use it to pay a regulated provider like Helping at Home directly. It gives you more choice over who provides care and when, compared with council-arranged care.

Does Helping at Home accept clients funded by the council?

Yes. We accept clients funded through Nottinghamshire and Lincolnshire direct payments, as well as self-funders and clients funded by NHS Continuing Healthcare. We can talk you through how to set up a direct payment with your social worker.

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