Dementia care at home in Newark is support built around how your mum or dad lives now. Carers trained in a dementia-informed approach keep routines, surroundings and relationships familiar. From £31 per hour, VAT-exempt.
What dementia-informed care at home includes
Dementia affects people differently. Depending on what’s needed, our carers can help with:
- Getting up, washed and dressed in a way that feels familiar and unhurried.
- Preparing meals, encouraging regular eating and prompting drinks.
- Medication prompting at agreed times (see our medication support page for what carers can and can’t do).
- Companionship, conversation and gentle activity the person enjoys.
- Welfare checks through the day or evening.
- Personal care, including continence support, with privacy and dignity.
- Going with the person to appointments or community activities.
- Overnight support if the person needs help or reassurance during the night.
We don’t offer nursing care, diagnostic assessment or specialist medical treatment. For clinical input, families work with the person’s GP, memory clinic or community nurses.
“All aspects of care done and ensure mother keeps her dignity. Office staff always ready to help with anything.”
Vanessa Hodson, son of client. Verified review, homecare.co.uk, November 2025
Dementia care at home across Newark and Nottinghamshire
We work from an office at 65 London Road in Newark. Most families we support live a short drive away. A local carer can be the same face, at the same time, doing things in the same order. They can find a house down an unlit village lane in February, and they aren’t crossing the county to get there.
We provide dementia care in Newark and the surrounding towns: Southwell, Grantham, Bingham, Retford, Ollerton, Collingham and North Hykeham. We also cover villages such as Balderton and Long Bennington. In the villages, the nearest neighbour can be a field away and the bus into town might run twice a day. For someone living with dementia, a regular carer is often the steadiest point in their week.
Home care works alongside the local NHS. A diagnosis usually starts with the GP, who can refer to the NHS memory assessment service. Practices in and around Newark include Balderton Primary Care Centre, the London Road Surgery and Lombard Medical Centre. For most people in the Newark area, clinical care is coordinated through the Nottingham and Nottinghamshire Integrated Care Board. Inpatient care is at King’s Mill Hospital in Sutton-in-Ashfield. Outpatient services are at Newark Hospital on Boundary Road. Families in Grantham fall within the Lincolnshire system instead, with services through Grantham and District Hospital.
We fit around whatever the GP, memory clinic and district nursing team put in place.
Why familiar routines matter
For many people living with dementia, routine is steadying. Familiar faces, times and sequences can reduce anxiety. Think of tea before the morning wash, or a short walk before lunch.
So we plan care around the person’s existing routines. Before care starts, we ask families what they know. What order does Mum like to do things? What does she call her bedroom? What music does she respond to? What upsets her and what calms her? Those details shape every visit.
We aim to give each client a core team of up to four carers. Introductions are made before care starts wherever possible. When regular carers are off, cover comes from our own directly employed team, never from agency staff.
“It was a very difficult decision for us, as we have been caring for Mum and this felt that we were letting Mum down. However, Mum’s carer has been exceptional, so kind, thoughtful and nothing appears to be too much trouble. After only a month, they have built up a close bond, for which we are eternally grateful. It has given us confidence that when we are not able to be there, Mum is in very safe hands.”
Teresa Howard, daughter of client. Verified review, homecare.co.uk, March 2025
Read more about how we keep care familiar and consistent.
How carers build trust over time
Our carers are trained in dementia-informed approaches. That means understanding how dementia can affect communication, mood, behaviour and perception. It means responding calmly rather than correcting, rushing or arguing. It means noticing when someone is having a harder day. It also means knowing when to gently redirect and when to sit alongside.
Starting gently and building from there
Many dementia care arrangements work best when they start small. A few short visits a week, framed as company or a hand with one task, are often easier to accept. Visits can be added as trust builds. It also gives the family carer, often a husband, wife, daughter or son, some breathing room.
“It was a big step for us as a family to have extra support in to help with her changing needs but the staff have been very understanding and always reply to any questions promptly, and are very flexible to Mum’s needs. My mum has also been positive about her visits which is really reassuring to us.”
Gemma, daughter of client. Verified review, homecare.co.uk, January 2026
How we keep your family informed
Families often tell us the gap between visits is the hardest part. We use the Birdie Care app to keep you updated, including:
- Visit confirmation, with carer notes and wellbeing observations.
- Medication administration records.
- Secure messaging with our care team, and photos shared with consent, never stored on carer devices.
If you live a long way from your mum or dad, you can see how each visit went without waiting for a call.
“The reports written on the app after every visit allowed me an insight into Mum’s regime and were a comfort to me, as I live in a different part of the country. I cannot recommend the team highly enough.”
Jo McCabe, daughter of client. Verified review, homecare.co.uk, March 2023
Our office is open Monday to Saturday, 8am to 6pm.
Read more about how family updates work.
Support for family carers
If you are a partner, daughter, son or sibling providing regular care yourself, you are probably carrying more than you let on.
Respite support gives you time to rest, sleep, work or recover, while your family member stays at home with someone familiar.
You don’t have to be at breaking point to ask. Support that starts early tends to be easier for the person living with dementia to accept as part of the week.
Read more about respite care for family carers.
Local dementia support in Newark and Sherwood
Several local organisations help families in the Newark and Sherwood area alongside care at home:
- Newark and Sherwood Dementia Directory (updated annually, from Your Notts Directory) lists local support groups, memory assessment services and practical resources.
- Newark Dementia Carers’ Group is a registered local charity offering peer support to family carers.
- Your GP remains the starting point for diagnosis, medication review and referral to the memory assessment service.
We’re not affiliated with any of these organisations.
What happens after you contact us
- Tell us what’s happening. Call 01636 646915 or request a care assessment. You don’t need to have everything worked out first.
- We talk through the situation. We ask about routines, current challenges and what the person prefers.
- We confirm availability and costs. We tell you what we can offer, when care can start and what it’s likely to cost. See our costs and funding page for rates and funding.
- Care is planned carefully. The care plan draws on the family and, wherever possible, the person themselves.
- We introduce carers before care starts. Where possible, the person meets their carer before the first visit.
- Care is reviewed regularly. As needs change, the care plan changes too.
